Since Microsoft officially retired the Windows Live Hotmail email service in 2013, the old customer support website, hotmailsupport.com, now redirects to Outlook.com. If you have a Hotmail account, you can get help through the Microsoft forums.
How to Contact Hotmail Support
Follow these steps to get troubleshooting help for your Hotmail account:
Check the Windows Live Hotmail status for current issues. Microsoft might be aware of a problem and working on a resolution.
Go to the Windows Live Hotmail forum on Microsoft.com and select Sign in in the upper-right corner if you aren't signed into your account. Log in using your Windows Live Hotmail address and password.
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