Yahoo! Customer Care on Twitter The Yahoo! Customer Care account on Twitter, https://twitter.com/yahoocare, can be accessed through Direct Messaging. This may be a good option if you have not been able to resolve your Yahoo! issue in another way, and it can be a good backup measure. For example, if you have already contacted Yahoo! via the Yahoo! Contact Us Product Selection Page and are currently waiting for a response, you may want to Direct Message them on Twitter as well.