This is a shambles of a business. Worst business I have ever encountered in my life.
It is NOT part of any government redress scheme AND has been expelled from TPO https://www.tpos.co.uk/news-media-and-press-releases/press-releases/item/two-more-agents-expelled-from-the-property-ombudsman-for-2-years although it advertises on its website that it is proud to be a part of it. (False advertising….hmmmm)
To top it all off it has its very own news article http://www.getwestlondon.co.uk/news/west-london-news/estate-agency-hounslow-expelled-property-10429140.
Citywest ltd TW3 3DH is illegally trading as an estate agent. When confronted about this issue the agent got angry and avoided all questions. He even went to the extent of changing the company name very slightly and edited their company google account so no searches would return any bad feedback.
If this does not speak volumes about the business what else can be said. The agent did this to avoid bad publicity so he can go on deceiving the public, pretending to know what he is doing and robbing customer’s blind.
Avoid Citywest ltd estate agent at all costs or any other name it uses this week (yeah….hmmmmm).
There is no communication from the agent when asked questions, he chooses to ignore all requests for paperwork. Makes numerous false promises and continues to say he is working on your behalf and not to worry. When in reality he is doing nothing how can he be he has no customers on his website (again…..hmmmmm). Rent was always late or non-existent. He decided it wasn’t important to notify anyone including the landlord (yes, Me!) and when asked about it he avoided again and again. Then, he would have the audacity to say let me do my job, I am busy. (What job?)
Despite all this I have to say he was always on his toes to collect a late fee from the tenant he would be defending so vigorously to me about. This was a priority!
If you have any sense you would go nowhere near this company. I wish it never happened to me, but it did. So here I am trying to do my bit and warn others.
PLEASE AVOID AVOID AVOID AVOID THIS COMPANY ESPECIALLY IF YOU LIKE TO KEEP YOUR HARD EARNED MONEY.
7/3/2017 10:18:02 AM