Company description
Welcome to ContactBabel
Founded in 2000, ContactBabel is the leading research and analysis firm for the contact centre industry. If you have a question about how the industry works, or where
it’s heading, the chances are that we have the answer. We help the biggest and most successful vendors develop their contact centre strategies and talk to the right
prospects. We help contact centres compare themselves to their closest competitors and to understand the technological and operational changes that are affecting
our industry.
