way we coordinate with previous, present or would-be customers.
Cugic is a chat software aimed to help the users elevate conversation with their website visitors in the real time. The software is filled to the brim with a number of handy features, including Powerful Analytics, Call & Video Support, Live Chat, Social media integration, Chat encryption, just to name a few.
With proactive chats powered by Cugic, you can ask over your visitors to chat with automatic greetings. The users can also customize the chat as per the occasion and customer’s behaviors on the website. Moreover, the chat software comes with a real-time typing feature that can help your chat agent get a sneak peek into the customer’s mind. They can see what their customers have been typing even when they erase it before sending it over.
Furthermore, Cugic also enables the users to handle multiple chats at the same time. It provides the users with a chat console where the chat agents can deal with multiple ongoing chats, simultaneously. This not just saves you a considerable amount of time and effort, but also helps you address more queries than those possible by email or phone interaction. Let alone, you do not have to switch windows every now and then when chatting with multiple visitors.
Cugic is all-in-all a comprehensive chat solution that every business needs to double the customer satisfaction and minimize the complaints. What are you waiting for? Sign up today for your 14 Day Free Trial.
- Website Integration
- Wordpress Plugin