I bought a bed frame from this company and after few months the frame started breaking so I have contacted the company over the phone and also by sending an email. I haven't received any reply for over a month and I tried to call several more times but I never got any answer until a person called Jay answered the phone. He was very rude and obviously didn't want to deal with my complaint and he told me that I am annoying him. Later on I found out that this person is a manager. Honestly I don't understand what is a person that cannot handle a simple complaint doing on a position of manager. This was the worst customer service I have ever experienced and will definitely never order anything else from this company!
9/17/2015 6:38:22 PM