Our engineers have worked delivering in-house IT support as well as in the managed service sector. We understand typical organisational IT infrastructure and priorities.
Along with the broad range of verticals that we support with the IT needs of your users.
With our remote service enables us to resolve many issues over the phone there and then in the event of an emergency.
We provide on-premise and cloud infrastructure solutions, including Microsoft, Apple, VMWare, IBM, HP, Cisco, and other business systems. They are redesigned when needed.
We have designed and implemented our own multi-tenanted cloud solution which is now live and hosting a range of services for our clients and support a broad range of vendor cloud services for our clients including Azure, AWS, Office365, and Google apps.
Our clients use a range of line of business, 3rd party applications which require different skills for supporting standard applications. It is important that we work with you at onboarding to ensure that any specific support requirements are clear relating to these applications including periods when availability cannot be compromised and key users and processes relating to the application. To support such applications, Fifosys work with the application providers and any organisations which provide third-party support to you, in order to clearly define tasks which Fifosys should undertake and those to be delivered by the software houses themselves.