Company description
My name is Irene E. Archer. I am 25 years. I am the marketing specialist of the https://sempico.solutions/ platform. You can send both single and bulk SMS through our platform online. Single SMS are faster to send and also have a higher priority.
What tools can you employ to make sure customers know about a limited-time promotional offer you have for customers?
Promotions not only help in attracting new customers. But they also help to retain the customers that contribute around 60% of the profits. Keep them in mind so you don't give them away to your competitors. Most likely, you have the number of your customer and their consent to send SMS messages if they have utilized your paid services. It is possible to use it to notify them about any new offers or promotions. If the client is keen, you can be certain that he will not look elsewhere for it. companies. He will be more at ease purchasing from people who live closer to him as they are more reliable.
If a customer who is a regular returning home, gets an SMS messagethat reads "Only today, 30% off on the entire range !!!". The message could be used to entice customers. A high probability that when he gets home, he will go to your shop. It will be a disappointment when he realizes that he didn't take advantage of the chance to visit your store a few days later.
These actions are not classic customer service. However, they can impact the relationships between the customer and the business. This is the most crucial!
In both service and B2C contexts Text messaging has proven to be a great tool. Their effectiveness will not diminish over the next several years. Why?
The cell phone has become the most personal of devices. It is always with you and it is never idle. It lets you instantly send information to customers. It is guaranteed that your information will not just be delivered instantly, but will also be immediately read by the person who received it. When it comes to customer service, time is of the essence!
As soon as feasible, customers must be informed of any urgent news like cancellations, late deliveries and scheduled recounts. If not, it could be an unpleasant surprise and result in discontent. It's a problem for all companies.
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