The Donkey Sanctuary Sidmouth

1 reviews


Slade House Farm
Sidmouth EX10 0NU
United Kingdom
Phone number:
01395 578222


9:00 AM - 4:30 PM
9:00 AM - 4:30 PM
9:00 AM - 4:30 PM
9:00 AM - 4:30 PM
9:00 AM - 4:30 PM
9:00 AM - 4:30 PM
9:00 AM - 4:30 PM

Location on map

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Company description

The Donkey Sanctuary Sidmouth is the perfect place for animal lovers and families. Visitors have the chance to meet our beautiful rescue donkeys and discover their unique characters.

Founded in 1969 by Dr Elisabeth Svendsen MBE, The Donkey Sanctuary has grown into an international animal welfare charity that works tirelessly to protect donkeys and mules worldwide.

Our team of specially trained donkeys provides assisted therapy to hundreds of local school children with additional needs and disabilities. All sessions are tailored to ensure each child can learn, develop and have fun in our specially designed indoor arenas.

While admission and parking is free, as a charity, donations are always welcome to help support our vital work. Throughout the year we host a number of exciting events and can accommodate trips for larger groups.

Please call or visit our website for more information.


Problems at the Sanctuary - Poor Staff Attitude at Hayloft Restaurant” When I walk round the farms at the Sidmouth Donkey Sanctuary the first impression is of a generally well run charity that cares for donkeys both in this country and overseas. However from my own experiences the Hayloft Restaurant really lets the Donkey Sanctuary down. I used to visit the restaurant on a daily basis but as low season progressed with less customers Hayloft staff seemed to want to leave early. I was told off by the Hayloft chef for ordering food five minutes before the food cut off point . During visits in November many of the Hayloft restaurant lights were deliberately turned off by staff half an hour before closure, this made it uncomfortable for customers who left early. On my last November visit I was met with a closed sign on the main door, the sign was turned to closed over an hour before the Hayloft restaurant was supposed to be shut, and all but one of the restaurant staff had gone off home. I raised my concerns with the Donkey Sanctuary Chief Executive as I could not be sure when I should travel as the restaurant was keeping erratic hours. As a local Sidmouth resident, I liked to support the sanctuary and by visiting its restaurant on a daily basis. The Chief Executives’ reply to me was simple, that he didn't accept my disparaging remarks, he didn't seem to want to understand the fact that I was a local daily visitor merely recounting my own experiences. Perhaps the Sidmouth Donkey Sanctuary should do more to address concerns from its own supporters and accept when things go wrong and retrain its staff when necessary . The Donkey Sanctuary must always remember that it relies on the loyalty of its supporters. Visited November 2011
1/5/2012 2:58:43 AM Report