Mike Smith is the owner of the company and he came over last week. The next day the sun was out and showed the very bad results on all windows. I made 7 pictures and send them over to Mike. He did agree he did a bad job but was unable to redo: first due to lack of time then he claimed to have a back-problem, he also did not want to repay the 75£. All in all a very unsatisfactory outcome just before Xmas.