These people were a NIGHTMARE to deal with when I retuRNed a crappy guitar they sent me, and wanted a refund. They are just impersonal "box shifters" and dont give a hoot about good customer service. Don't expect to buyt anything from these people and get an easy ride if you want to return it. They are cheap for a REASON...COS THEY JUST DON'T CARE!!! AWFUL.