The removal guys arrived on time, they were polite, helpful and they seemed trained in what they were supposed to do from what I could see. Why I can say for definite is nothing was damaged or broken or scraped even which is very good. I didn't have to pay any extra money which I was concerned about because I have heard so many stories on the internet and elsewhere about this happening with other removal companies. The price was fantastic, the communication with the office via telephone calls and emails was dealt with promptly, nothing else to say than I would recommend Removals Man and Van highly.