This is untrue and exaggerated, he offered to return, but the customer was rude and arrogant, and his boyfriend who was present was happy with the clean.
Mike Smith is the owner of the company and he came over last week. The next day the sun was out and showed the very bad results on all windows. I made 7 pictures and send them over to Mike. He did agree he did a bad job but was unable to redo: first due to lack of time then he claimed to have a back-problem, he also did not want to repay the 75£. All in all a very unsatisfactory outcome just before Xmas.
